Support Inquiry - Problem description
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Personal Information
Company:
Surname, First Name:
,
Country:
<select country>
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegowina
Botswana
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo
Cook Islands
Costa Rica
Cote d`Ivoire
Croatia (local name: Hrvatska)
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Dem. People
Korea, Republic of
Kuwait
Kyrgyzstan
Lao People
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia, federated States of
Moldova, Republic of
Monaco
Mongolia
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian Territorries
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russian Federation
Rwanda
Saint Kitts and Nevis
Saint Lucia
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia and Montenegro
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
St. Helena
St. Pierre and Miquelon
St. Vincent and Grenadines
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan, Province of China
Tajikistan
Tanzania, United Republic of
Thailand
Timor-Leste
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
Uruguay
USA
Uzbekistan
Vanuatu
Vatican City State (Holy See)
Venezuela
Viet Nam
Virgin Islands (american)
Virgin Islands (british)
Wallis and Futuna Islands
Yemen
Yugoslavia
Zaire
Zambia
Zimbabwe
other country
Phone:
eMail:
Computer
OS:
<select OS>
Win XP Pro
Win XP Home
Win Vista 32 Bit
Win Vista 64 Bit
Win ME
Win 98 SE
Win 98
Win 95
Win 2003 Server
Win 2000
Win NT 4
MacOS X
MacOS 7-9
unknown
Processor:
<select processor>
Core 2
Core
Pentium M
Pentium IV
Pentium III
Pentium II
Celeron
AMD Turion
AMD Opteron
AMD Athlon
AMD Sempron
AMD Duron
G5 (Mac)
G4 (Mac)
G3 (Mac)
unknown
Memory:
<select>
<64 MB
64 MB
128 MB
256 MB
512 MB
>512 MB
unknown
Plotter
Producer:
<select plotter>
no Plotter
Allen Datagraph
Anagraph
Aristo
Atlas
Calcomp
Creation
DAS
DCS
Encad
eurolaser
GCC
Gerber
Grafityp
Graphtec
Gravograph
Houston
Indimco
Ioline
Kierner/DCS
Kuhlmann
MAX
Mécanuméric
Mimaki
Mutoh
NewStar
PCUT
PeriCut
PERITEC
Portatec
RCS-Isert
Roland
Secabo
SEI
Summa
Teetz
VCS
Vector
VHF
Vytek
WEEKE
Wild
Wissner
Zünd
other
unknown
Model:
Connected to:
<select port>
COM 1
COM 2
COM 3
COM 4
LPT 1
LPT 2
LPT 3
USB
Modem port (Mac)
Printer port (Mac)
unknown
Change in system before the Problem
<select>
no Change
new Hardware
new Drivers
new Operating System
other Software installed
Live-Update/Software updated
EUROSYSTEMS Software
Product:
<select version>
CoDeSign
CoCut Standard 4X4
CoCut Standard 11/12/4X3
CoCut Standard 9/10
CoCut 8
CoCut 7
CoCut 6
CoCut 2 (CorelDRAW 3-5)
CoCut 1 (CorelDRAW 2)
CoCut Professional 4X4
CoCut Professional 11/12/4X3
CoCut Professional 9/10
CoCut MultiTool 11/12/4X3
CoCut MultiTool 9/10
CoCut Mac (old)
CoSIGN
CoCut for Macintosh Standard
CoCut for Macintosh Professional (incl. Postscript Interpreter)
Pjannto RIP 2 Professional
Pjannto RIP 2 Standard
EuroVECTOR 2
Dongle-No.
:
Version No.
*
:
*
The version number is the internal number of the
main program file (.exe). With that number
we can identify possible errors better.
Problem description
Please tell us your problem as exactly as possible. The better your description is the quicker we can help you.