Support FAQ - Frequently Asked Questions

Make sure that the most current software release is installed.

Windows Compatibility Summary

Code is not accepted with Windows 7, 8, 10 or 11 (No Dongle)

Buffer Overflow Serial Port

Output Size Mimaki

Output Size Graphtec

Calibration of the Output Size

Computer without serial COM port

Cutter Does Not Respond!

Buffer Overflow

Data Import From Apple Computers

Typical Sources of Errors When Cutting

Plotter Via USB Is Not Working!

Summa Plotter Does Not Read Out!

The Values for Cutting Pressure And Speed Are Not Saved

Error Message While Output into File

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Historical FAQ