Problem Description
Problem Description
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Personal Information
EUROSYSTEMS Software
Company:
Product:
<select version>
CoCut Starter 2021
CoCut Starter 2017
CoCut Standard XT
CoCut Standard 2021
CoCut Standard 2017
CoCut Standard 2015
CoCut Standard 2011
CoCut Standard 4X4
CoCut Standard 11/12/4X3
CoCut Standard 9/10
CoCut 8
CoCut 7
CoCut 6
CoCut 2 (CorelDRAW 3-5)
CoCut 1 (CorelDRAW 2)
CoCut Pro XT
CoCut Professional 2021
CoCut Professional 2017
CoCut Professional 2015
CoCut Professional 2011
CoCut Professional 4X4
CoCut Professional 11/12/4X3
CoCut Professional 9/10
CoCut MultiTool 11/12/4X3
CoCut MultiTool 9/10
CoCut Mac (old)
CoCut for Macintosh Standard
CoCut for Macintosh Professional
CoDeSign
CoSIGN
Pjannto RIP 2 Professional
Pjannto RIP 2 Standard
EuroVPM Plus
EuroVPM
EuroVECTOR 2
First name, Surname:
Serial No. /
Dongle No.:
Country:
<select country>
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegowina
Botswana
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo, Democratic Republic
Congo, Rebublic
Cook Islands
Costa Rica
Cote d`Ivoire
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Korea, Dem. People
Korea, Republic of
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libyan
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian Territorries
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Kitts and Nevis
Saint Lucia
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
St. Helena
St. Pierre and Miquelon
St. Vincent and Grenadines
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
Uruguay
USA
Uzbekistan
Vanuatu
Vatican City State
Venezuela
Viet Nam
Virgin Islands (american)
Virgin Islands (british)
Wallis and Futuna Islands
Yemen
Zambia
Zimbabwe
other country
Version No.
*
:
*
The version number is the internal number of the
program file (.exe). With that number we can
better identify possible errors.
Phone:
Email:
Computer
OS:
<select OS>
Windows 11
Windows 10
Windows 8
Windows 7
Windows Vista
Windows XP
Windows XP with SP2
Windows XP with SP3
Windows Server
unknown
Plotter
Manufacturer:
<select plotter>
no plotter
ACS
Allen Datagraph
Anagraph
Aristo
Artsign
ASC365
Atlas
Calcomp
Cogi
Cole
COPAM
Creation
Creation HK
DAS
DCS
Desay
DGI
Emblem
Encad
eurolaser
Foison
GCC
Gerber
Grafityp
Graphtec
Gravograph
Helo
Hengxing
Houston
HP
Indimco
Ioline
Jiachen
Kierner/DCS
Kimoto
Kuhlmann
LG Palopoli
Liyu
Master
Masterplot
MAX
Mécanuméric
Mimaki
Mutoh
NewStar
ORXYZ
PCUT
PeriCut
PERITEC
Portatec
RCS-Isert
Redsail
Refine
Roland
Secabo
SEI
Seiki Tech
Silhouette
Summa
Technoplot
Teetz
USCutter
VCS
Vector
VHF
Vinyl Express
VyTek
WEEKE
Wild-Leica
Wissner
Zünd
other
unknown
Model:
Connected to:
<select port>
COM/Serial
USB Serial Adapter
LPT/Parallel
USB
TCP/IP
unknown
Change to the system before the problem
<select>
no change
new hardware
new drivers
new operating system
other software installed
Live update / Software updated
Required fields
Problem:
Please describe your problem as accurately and fully as possible. The better your description the quicker we can help you.
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